Legal information
Privacy Policy
Effective date: January 1, 2025
1. Scope
This policy explains how FineCove Clay Studio handles information submitted through finecove.online, including contact forms, class inquiries, and browser preferences.
2. Information you provide
You may provide your name, email address, phone number, message content, and class preferences when contacting us. Please do not submit sensitive information that is not needed to answer your request.
3. How information is used
We use submitted information to respond to questions, discuss class suitability, coordinate studio visits, maintain requested communications, and improve the clarity of our services. We do not sell contact information.
4. Browser storage
The site may store theme preference, saved Fallows IDs, cart quantities, and cookie-banner status in your browser's localStorage. This information remains on your device unless you clear it.
5. Retention and security
We retain inquiries only as long as reasonably needed for support, operational records, or legal obligations. We use reasonable administrative and technical measures, but no internet transmission can be guaranteed completely secure.
6. Service providers
Infrastructure, hosting, email, and form-processing providers may process information on our behalf when necessary to operate the site. They are expected to handle information according to applicable agreements and law.
7. Your choices
You may ask what personal information we hold, request correction, or ask us to delete information when legally permitted. Contact us using the details on our contact page.
8. Policy updates
We may revise this policy when services or legal requirements change. The effective date at the top identifies the current version.